HAVE A QUESTION?
Section 1 - General questions
Paw Bowl is for people who believe that dogs deserve good, clean, cooked food that is safe for human consumption. It is specifically designed for the busy individual or owner who wants the best but does not want the hassle. Each meal pack is fortified with natural nutrients and vitamins, ensuring that your dogs eat well and grow up strong and healthy.
All of our meal packs are cooked gently. This means that food preparation and cooking only begin after a new order is received and processed.
We will prepare, cook, and pack in small quantities. This may take a little more time, but it allows us to better control the quality.
Meal packs are as fresh as they come. We aim to deliver within two days of the day we begin cooking. Whenever possible, strive to do it on the same day.
Most importantly, we do not use any preservatives, nitrates, or other non-natural ingredients.
Certainly. We understand that some dogs may be allergic to or dislike certain ingredients.
Our recipes contain 60 - 70 percent meat and the rest is greens and roots fortified with our own all-natural in-house dietary blend.
Certainly. We are sure that they will enjoy it.
Preservatives and fillers are commonly added to over-the-counter processed dog foods. It may not be good for the dog in the long run. We recommend feeding human-grade food that is free of grains and preservatives. Here at Paw Bowl, we call it "good clean food." As a result, we strongly advise owners to make the switch. If your dog has a known allergy or a history of medical problems. Before making a switch, consult with your veterinarian.
As a general rule, don't make the switch right away. Gradually introduce the meal pack. Gradually increase the amount of meal pack while decreasing the kibbles. They are not particularly adaptable. They will require some time to adjust.
Section 2 - About our meal packs
Our meals are available in 200g and 500g meal packs.
You can choose between a 200g meal pack and a 5kg meal pack.
Prices begin at $4.40 and go up from there.
We do not offer a sample meal pack, but we do have a special Trial Meal Box offer for new customers.
All of our meal packs are fully prepared and ready to eat. Feed it straight from the pack when fully thawed, or reheat by a microwave or by steaming.
When you first get it, choose the number of packs your dog will need for the day and chill it. Put the remainder in the freezer.
Transfer the frozen packet from the freezer to the chiller the night before to thaw. Cut the already thawed packet open and feed the desired amount. You have the option of reheating the meal as well. Simply follow the storage and preparation instructions.
It is critical that you do not refreeze any unfinished portions and instead store them properly packed in the chiller compartment and consume them within 3 days of opening the packet.
Section 3 - About delivery and charges
We charge a S$12 delivery fee.
Charges will be waived with a minimum purchase of $65 or more.
We deliver Monday through Friday between 1 pm and 6 pm.
Yes, preferably, despite the fact that our meal kits are packed in insulated bags. It is still best to put it in the freezer as soon as possible. We will, however, text you prior to delivery.
Section 4 - How do I pay?
We accept most major credit cards, as well as PayNow.